API reference

REST API

A tenant-scoped HTTP API over everything Jawbly does. Authenticate with a bearer token; each request is scoped to the key’s business.

Base URLhttps://api.jawbly.com/v1

Resources

Pick a resource to see its endpoints. Each page stays focused, so you’re never scrolling to find one call.

Send messages to your customers and read the conversation history, all provider-agnostic (WhatsApp today, more channels later).

The threads between your assistant and each customer, including handoff state so your own tools can take over.

The people who message your business. Sync them into your CRM or enrich them from your own systems.

Read and update the AI assistants that run your customer service, including their instructions and knowledge.

Skills are the programmable flows your assistant can run. Push definitions from your own tooling or CI.

Everything you show customers: products, services, a menu. Sync your inventory in from your store.

What your assistant collects from customers: orders, bookings and leads. Stream them into your fulfilment or sales tools.

The numbers behind your assistant: conversations handled, resolution rate, leads captured.

Read your token balance and metered usage so you can reconcile costs in your own systems.